We built KISSinsights so that product managers and marketers wouldn’t have to say “I wonder why...?” any more.

There’s no need. In the time it takes to say “I wonder why...”, you can put a KISSinsights survey on your site to find out why. You don’t have to spend a long time writing. You don’t have to bug your IT department.

We talked with dozens of web-based businesses, all of whom told us they wished they could do more user research and get more customer feedback. But existing solutions took too long, required too much writing, were too expensive, generated too much chaff. Working with them, we created KISSinsights to help remove those obstacles.

Why is KISSinsights the smartest solution for getting customer feedback?

Its fast. It takes less than 2 minutes to get KISSinsights on your site. Then no more changes to your site, ever.

Its private. Your customers can feel free to leave candid feedback knowing it’s not going to appear on a public website. You can feel comfortable knowing your competitors aren’t reading everything your customers say.

Its targeted. Control who sees your surveys. Know exactly who’s responding - a new trial user or a long-time paying customer.

Its relevant. Generic questions get generic feedback. Our KISSinsights templates were written based on what we’ve seen work through years of product management and marketing experience.

Its polite. We believe it’s generous of our customers to spend their time giving us feedback. That’s why we don’t think it’s right to inflict a long list of questions on them. KISSinsights surveys are limited to 2 questions so your customers can answer quickly and get back to using your site!

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